我預約的票與實際上站務人員給的票座位號碼不同，導致原票未領取而需要被扣

我預約的票與實際上站務人員給的票座位號碼不同，導致原票未領取而需要被扣款。當時領票的時侯我確實有出示JRPASS，信用卡和預約編號，為什麼會給錯票呢？

結果 (英文) 1:

I made an appointment with the ticket is actually a different station personnel to ticket seat number, resulting in the original vote had not been collected and needs to be charged. At that time the right time to get tickets, I do have to show JRPASS, credit card number and make an appointment, give the wrong ticket. Why?

結果 (英文) 2:

The ticket I booked is different from the seat number given by the actual station attendant, resulting in the original ticket not being collected and the amount required to be withheld. When I received my ticket, I did show JRPASS, credit card and reservation number, why did I give the wrong ticket?

結果 (英文) 3:

The ticket I booked is different from the ticket seat number given by the station staff, so the original ticket is not collected and needs to be deducted. At that time, when I collected the ticket, I did show jrpas, credit card and reservation number. Why did I give the wrong ticket?