First of all, we must understand the duties and responsibilities of convenience store clerks. This includes three areas. The first is customer interaction, the second is store and merchandise maintenance, and the third is the operation of the cash register. After understanding our responsibilities, we need to understand the skills and qualifications of convenience store clerks, including three competencies: strong communication skills, attention to detail, and problem solving skills. Finally, what we need to know is the education and training of convenience store clerks. Although convenience store clerks do not require formal education, it is best to have a high school or general education diploma. Most employers are keen to have experience as shop assistants. Employers usually provide hands-on training.
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