Music has been shown to affect consumers' responses to retail environments, typically in a positive manner (eg, Baker, Grewal, & Levy, 1992). Hui et al. (1997, p. 90) note that "playing music in the ( -Service) Adding Environment IS A Favorable like to Feature Product A, and outcome The IS <br>262 Grewal, D. et al./Journal of Retailing 79 (2003) 259-268 <br>A positive More The Evaluation of Environment. "This argument Suggests that The Mere presence of music will result in customers having more favorable evaluations of a store's environment compared with a store environment without music. Therefore, we compare store environments playing classical music with those not playing any music. Classical music was chosen because it "fi ts" the context of luxury goods (Areni & Kim, 1993; MacInnis & Park, 1991).
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