以往不少研究探討服務性組織中，對於情緒勞務與情感的前因或後果間，常常以

以往不少研究探討服務性組織中，對於情緒勞務與情感的前因或後果間，常常以社會支持作為調節因子，較常探討的是知覺組織支持(e.g., Wang et al., 2013; Duke, Goodman, Treadway, & Breland, 2009)。實證研究指出，當個體進行情緒調節(例如重新評價或壓抑)時，需要耗費較多的認知資源，進而負向影響其他方面的表現

結果 (英文) 1:

Study was to investigate the past, many service organizations, for between emotional labor and emotional antecedents or consequences, often as a regulator of social support, more often explores the perceived organizational support (eg, Wang et al, 2013;. Duke, Goodman, Treadway, & Breland, 2009). Empirical research indicates that when individuals emotion regulation (for example, re-evaluation or repressed), takes a more cognitive resources, thereby negatively affecting performance in other areas

結果 (英文) 2:

In the past, many studies have explored the relationship between the causes or consequences of emotional labor and emotion, and social support is often used as a regulatory factor, and more often is the support of perceptual organization (e.g., Wang et al., 2013; Duke, Goodman, Treadway, and Breland, 2009). Empirical studies have shown that when individuals adjust their emotions (e.g. re-evaluation or depression), they need to consume more cognitive resources, which in turn negatively affect seamounts in other areas.

結果 (英文) 3:

In many previous studies, social support was often used as a moderator between emotional services and antecedents or consequences of emotion in service-oriented organizations, and perceived organizational support (e.g., Wang et al., 2013; Duke, Goodman, treadway, & breland, 2009). Empirical research indicates that when individuals conduct emotional regulation (such as reappraisal or depression), they need to spend more cognitive resources, and then negatively affect other aspects of performance